GENERAL CANCELLATION POLICY and OTHER INFORMATION

Non-smoking throughout

Pets not allowed

Breakfast in the bar area -without fix price-: coffee, tea, bread, homemade cake, snacks, fresh orange juice a nd after 10 am, our kitchen is open and will be available for those who want to eat hot dishes, all (omelets, ham, eggs, and some sandwiches etc)

Restaurant: opening days, from Tuesday to Sunday at lunchtime and open for dinner on Fridays and Saturdays. June, July and August: you can also have dinner by reservation.

Double rooms and double garden view only for adults or children over 13 years staying in adjoining rooms to their parents.

Children 0-12 years sharing room with parents in family rooms.

Standard rate policy

STANDARD RATE

If cancelled or modified up to 7 days before date of arrival, no fee will be charged. If cancelled or modified later, 100% of one night will be charged. In case of no show, the total price of the reservation will be charged. Pay later. No deposit will be charged.

To cancel or change your reservation please send an email to Hotel Katxi indicating your booking number and you will receive the cancellation confirmation or the confirmation of the changes requested by email.

The hotel may pre-authorize and check the validity of the card prior to arrival.

Rate with prepayment

EASTER Rate, SUMMER Rate, LONG WEEKEND Rate

Cancellation: 100% cancellation fees

Prepayment: you will be pay 100% of the total price after reservation. Advanced payment is non refundable. If we could not charge the amount on your card, due to the new bank security regulations, you will receive an email with the necessary information to make a bank transfer. If you do not receive the message, please check your spam folder. PREPAID RATE

It will be charged into your credit card once you booked and is non refundable.

Cancellations or modifications not allowed free of charge.

Easter Rate, Summer Rate.

Cancellation: you will be charged 50% of the total Price if you cancel after reservation. If you don't show up you will be charged the total Price.

Prepayment: you will be charged 50% of the total Price after reservation. Advanced payment is non refundable.

High season rate

EASTER Rate, SUMMER Rate, LONG WEEKEND Rate

Cancellation: 100% cancellation fees

Prepayment: you will be pay 100% of the total price after reservation. Advanced payment is non refundable. After booking, if we could not charge the amount on your card, due to the new bank security regulations, you will receive an email with the necessary information to make a bank transfer.