Privacy Policy
In application of the provisions of the General European Data Protection Regulation of April 2016 (RGPD), Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), and Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), we inform you that Restaurante KATXI SL., owner of this website www.katxi.com (hereinafter KATXI ), maintains a commitment to rigorous compliance with current legislation on the processing of personal data and information security in order to guarantee its users that the collection and processing of the data provided is carried out with full security guarantees. Before contacting KATXI and providing any personal information, you must read this "Privacy Policy" and accept it by checking the box established in the respective KATXI registration forms or through the equivalent procedure established, if applicable.

Our Privacy Policy affects both the personal information you provide us, as well as all the data you provide us when accessing any of the services available on the web.

PERSONAL DATA PROTECTION
KATXI, as the owner of the domain www.katxi.com, informs users of its website about its Personal Data Protection Policy so that they can freely and voluntarily determine whether they wish to provide KATXI with the personal data that may be required or that may be obtain on the occasion of the services and functionalities that we put at your disposal.

I. How do we obtain your personal data?
We collect your personal data on different occasions:

Through the different forms on the web.
Using the "Reservations" form on the website.
Through the web form "Hotel Contact".
Through the "Restaurant Contact" form on the web.
By sending commercial communications by email.
Likewise, we collect your personal data through the telephone numbers detailed in the "Hotel Contact" and "Restaurant Contact" sections and through the emails: restaurante@katxi.com and hotel@katxi.com

II. What information can we obtain about you? (Right of information)
The following personal information will be requested: Name, Email and Telephone, solely for the purpose that interested users contact our staff and they respond to their doubts and concerns in relation to the services offered, via email and / or by telephone. In the same way, personal data will be collected: Name, Email and Telephone, in order to contact and give answers to users who request information and / or estimates, to manage their questions, doubts or suggestions in relation to the services provided. , via email and / or by telephone.

Likewise, the following information is required: Name and Email, so that the user can send a comment related to the post consulted and expand the content of the services requested; In addition to being able to contact and give answers to users who request it to manage their questions, doubts or suggestions, through email.

In addition, in the case of formalizing a reservation, the following information is required: name and surname, email, telephone, postal address, bank card details.

So that the information we collect is always up-to-date and does not contain errors, we ask our clients to notify us, as soon as possible, of the modifications and rectifications of their personal data.
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III. How do you give us your consent for the data processing?
It will be understood that the user accepts the conditions established in this "Privacy Policy" and gives his express, unequivocal and informed consent to the processing of his personal data by the owner of the web in accordance with the provisions of the RGPD, if he clicks the button "SEND" or "CONFIRM and FINALIZE RESERVATION" found in the data contribution forms. All the personal data detailed in section II, as well as any other data provided by users that may be obtained by filling in the forms hosted on the KATXI website, will be processed by KATXI, which consists of In its corresponding activity log, who will be responsible and recipient of the information.

The personal data collected from our users is stored by KATXI, who guarantees the appropriate technical and organizational measures to prevent the integrity and security of the personal information provided. The data collected is adequate, relevant and not excessive in relation to the scope, purposes and specific, explicit and legitimate services detailed in this privacy policy and collected on the website www.katxi.com.

IV. How do we keep your data protected?
To ensure the protection and maintain the security, integrity and availability of your data, we use various security measures.

Although it is not possible to guarantee absolute protection against intrusions when transmitting data over the internet or from a website, we make every effort to maintain physical, electronic and procedural protection measures with which to guarantee the protection of your data in accordance with with the applicable legal requirements in this matter. The measures we use include the following:

limit access to your data only to those people who must know them in response to the tasks they perform;
as a general rule, transfer the collected data in encrypted format;
install perimeter protection systems for computer infrastructures ("firewalls") to prevent unauthorized access, for example "hackers", and
regularly monitor access to computer systems to detect and stop any misuse of personal data;
use and implementation of security certificates for secure transactions.

V. How long do we keep your data?

Your personal data will be kept for the time necessary to fulfill the purpose for which it was collected. If your data is used for several purposes that require us to keep it for different periods of time, we will apply the longest retention period. In any case, we limit access to your data only to those people who need to use it for the performance of their functions. Our data retention periods are based on business needs, so in relation to those personal data that are no longer necessary, access to them will be limited to compliance with strictly legal obligations or they will be destroyed safely.

Purposes related to the execution of a contract: regarding the use of your information for the management of any contractual obligation that we have with you, we will keep this data during the term of the contract and for the following ten years, in the latter period of time, said data will remain blocked, and may only be used to attend to possible subsequent queries or claims. Purposes related to compliance with legal and regulatory obligations: certain information must be kept during the periods required by the specific regulations that may be applicable. During this period of time, said data will remain blocked, and may only be used in order to attend to possible subsequent queries or claims.

VI. With whom can we share your data and how do we protect it?
KATXI does not transfer your data to third parties except in cases where there is a legal obligation, nor does it carry out international transfer thereof.

VII. Privacy Control.
The user will have control over their data and will be able to access and change them at any time. Similarly, you can request the cancellation of the use of your personal data at the following email: hotel@katxi.com.

Once the relationship with KATXI has ended, that is, when the user unsubscribes from the service, all their personal data will be automatically deleted, which will remain blocked in order to comply with legal obligations in accordance with the provisions of the Section V.

VIII. How can you exercise the rights of access, rectification, deletion, limitation, data portability and opposition to the processing of Personal Data?
Users of the KATXI website may exercise the rights detailed above recognized by the RGPD at any time and free of charge, by sending an email to: hotel@katxi.com, Subject: LOW Protection of Personal Data. Likewise, we remind you of the possibility of directing a claim to the Spanish Agency for the Protection of Personal Data for the processing of your personal data carried out by KATXI.

KATXI will not use personal data for a purpose other than that stated in Section II, and will keep the information provided as confidential as possible. Likewise, in compliance with the provisions of the LSSICE in the cases of sending commercial communications via email, KATXI will include an email address (hotel@katxi.com) where users can exercise their rights of access, limitation, rectification at any time or opposition, to unsubscribe at any time, and consequently not receive any type of information or communication.

KATXI cares about guaranteeing the security and confidentiality of your data. Therefore, we inform you that we have implemented technical and organizational measures in accordance with the "Principle of integrity and confidentiality" provided for in article 5.1.f) and the provisions of article 32 of the RGPD, which guarantee adequate security of the personal data including protection against unauthorized or illegal treatment, and / or that prevent its alteration, loss, destruction or accidental damage, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, whether they come from human action or from the physical or natural environment.

We remind you that you have the right to request:

more details about how we use your information,
a copy of the information you have provided us,
correct inaccuracies in the information we maintain,
delete information for whose use we no longer have a legal basis,
revoke your consent for the processing of your data for these purposes, in cases where the processing of the data is conditional on consent, as well as for any direct marketing communication,
oppose any treatment of your data -including profiling- that takes legitimate interest as a legal basis, unless our reasons for carrying out this treatment compensate for any possible damage to your data protection rights,
restrict the way we use your data while a claim is being investigated.
Your exercise of these rights is subject to certain exceptions for reasons of general interest (for example, the prevention or detection of crimes) and for our own interests (for example, maintaining the confidentiality of legal advice). If you exercise any of these rights, we will verify that you are really empowered to do so, we will respond to you in one month or within the maximum period provided for in Spanish regulations, if this is less.

If you are not satisfied with the way we use your information or with our response to the exercise of any of these rights, you can file a claim with the Spanish Agency for Data Protection.

IX. Legal Bases for the Processing of Personal Data
The use of your data under the conditions described above is allowed by European and Spanish data protection regulations in accordance with the following legal bases:

You have expressed your consent (you have been presented with a consent form to authorize the processing of your data for certain purposes; you can revoke the consent given at any time);
The processing of your data is necessary for the management and maintenance of the relationship with KATXI;
The processing of your data is necessary to comply with our legal obligations;
We use your data to achieve a legitimate interest and our reasons for doing so outweigh the possible damages to your rights to the protection of your data;
There may be purposes that are permitted under other legal bases; In such cases, we will do our best to identify the legal basis in question and notify you as soon as possible as soon as we become aware of its existence.
X. Use of Cookies
A cookie is a text file that a web server can save on a computer's hard drive to store information about the user, and can only be read by the website that sent it to the computer. As well as any data storage and retrieval device in the recipients' terminal equipment. The web portal www.katxi.com uses cookies to access information related to website users, whose details and information on the use of cookies, clearly and completely, are developed in our "Cookies Policy", in compliance with the provisions of article 22.2 of the LSSICE, which transposes Directive 2002/58 / CE into the Spanish legal system, relating to the processing of personal data and the protection of privacy in the electronic communications sector.

XI. Links
This privacy policy only applies to the website www.katxi.com. Access is not guaranteed through links to this site, nor to links from this site to other websites.

XII. Modification
KATXI may modify this policy to adapt it to new legislation or jurisprudence as well as future good practices. In such cases, KATXI will announce on this page the changes introduced with reasonable anticipation of their implementation, and will inform users of the updates or modifications of this privacy policy.

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